Shipping policy
Shipping and Delivery Policy – Royal Optics
At Royal Optics, we offer reliable tracked shipping to help ensure your order is delivered safely and efficiently.
Processing Time
All orders are processed within 1–2 business days, Monday to Friday, excluding public holidays.
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Estimated Delivery Time
Estimated delivery time after dispatch:
7–14 business days
Delivery times are estimates and may vary depending on the destination, carrier operations, public holidays, weather conditions, customs processing, or other factors beyond our control.
Shipping Cost
We offer Free Tracked Shipping on eligible orders.
If expedited or paid shipping options are available at checkout, the cost and estimated delivery time will be displayed before you complete your purchase.
Tracking Information
A tracking number will be sent to your email once your order has been shipped.
Tracking updates will be available until the package is delivered. Please note that tracking information may take some time to update after dispatch.
Incorrect or Incomplete Addresses
Customers are responsible for providing accurate and complete shipping information at checkout.
Orders shipped to incorrect or incomplete addresses may experience delays, delivery issues, or failed delivery.
If you notice an error in your shipping address, please contact us as soon as possible at:
support@royalopticsofficial.com
We cannot guarantee that address changes can be made after an order has been processed or shipped.
Lost or Delayed Packages
If your order has not arrived within 20 business days after shipping, please contact us at:
Our team will review the issue and assist you with the next steps.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, or local fees may apply depending on your country or region.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Royal Optics is not responsible for delays caused by customs processing.
Contact Us
If you have any questions about shipping or delivery, please contact our Customer Support Team at: